Terefone:
Imeri:
Ku ya 3 Werurwe 2025, Kai Xin Certification (Beijing) Co., Ltd. yakoze igenzura n’igenzura rya buri mwaka ry’uburyo bwo gucunga ubuziranenge bwa ISO9001:2015 bw’ikigo cyacu. Buri shami ry’ikigo cyacu ryatanze raporo zirambuye n’ibyerekanwa ku ishyirwa mu bikorwa rya gahunda yo gucunga ubuziranenge mu 2024. Dukurikije ibitekerezo by’itsinda ry’impuguke, byemejwe ku mugaragaro ko ikigo cyacu cyashyize mu bikorwa neza gahunda yo gucunga ubuziranenge kandi ko cyujuje ibisabwa kugira ngo kigumane icyemezo cyanditswe.
Iyi sosiyete ikurikiza amahame ngenderwaho ya ISO9001:2015 kandi ikayashyira mu bikorwa mu buryo bwuzuye, bigaragaza ko yihaye ubwiza bw'ibicuruzwa na serivisi kandi ishobora kongera kunyurwa kw'abakiriya no guhangana ku isoko. Ibi bikurikira ni isesengura ry'ingingo z'ingenzi n'ibipimo byihariye byo gushyira mu bikorwa iyi gahunda:
### Ubutumwa hagati y'ibisabwa by'ingenzi bya ISO9001:2015 n'imikorere y'ikigo
1. Gushyira imbere abakiriya
**Ingamba zo gushyira mu bikorwa: Binyuze mu gusesengura ibyo abakiriya bakeneye, gusuzuma amasezerano, no gusuzuma ibyo bishimira (nk'ibibazo bisanzwe, uburyo bwo gutanga ibitekerezo), menya neza ko ibicuruzwa na serivisi bihuye n'ibyo abakiriya biteze.
**Umusaruro: Gusubiza vuba ibibazo by'abakiriya, gushyiraho uburyo bwo gukosora no gukumira, no kongera ubudahemuka bw'abakiriya.
2. Ubuyobozi
**Ingamba zo gushyira mu bikorwa: Abayobozi bakuru bashyiraho politiki z’ubuziranenge (nk’iyitwa "Gutanga inenge ntarengwa"), bagatanga umutungo (nk’ingengo y’imari y’amahugurwa, ibikoresho byo gusesengura ubuziranenge mu ikoranabuhanga), kandi bagateza imbere uruhare rusesuye mu muco w’ubuziranenge.
**Umusaruro: Ubuyobozi busuzuma buri gihe uko imikorere ya sisitemu ihagaze kugira ngo burebe ko intego z’ingamba zijyanye n’intego nziza.
3. Uburyo bwo gukora igenamigambi
**Ingamba zo gushyira mu bikorwa: Kugaragaza inzira z'ingenzi z'ubucuruzi (nk'ubushakashatsi n'iterambere, amasoko, umusaruro, ibizamini), gusobanura ibitekerezo n'umusaruro wa buri shami rihuza n'amashami abishinzwe, gushyiraho uburyo buhuriweho bw'imikorere binyuze mu mbonerahamwe y'ibikorwa na SOP, gushyiraho intego za KPI kuri buri shami, no gukurikirana ishyirwa mu bikorwa ry'ubuziranenge mu gihe nyacyo.
**Umusaruro: Kugabanya ubucucike bw'imikorere, urugero, kugabanya igipimo cy'amakosa mu musaruro ho 15% binyuze mu igerageza ryikora.
4. Gutekereza ku byago
**Ingamba zo gushyira mu bikorwa: Gushyiraho uburyo bwo gusuzuma ingaruka (nk'isesengura rya FMEA), no gushyiraho gahunda zihutirwa zo guhangana n'ihungabana ry'uruhererekane rw'ibikoresho cyangwa ibibazo by'ibikoresho (nk'urutonde rw'abatanga serivisi z'inyongera, ibikoresho byo gusana ibikoresho byihutirwa, abatanga serivisi z'inyongera mu buryo bwihutirwa zo gutunganya ibikoresho, n'ibindi).
**Umusaruro: Twashoboye kwirinda ibyago byo kubura ibikoresho fatizo mu 2024, twizeza ko umusaruro ukomeza kandi ko umusaruro utangwa ku gihe binyuze mu kubibika mbere y’uko bishyirwa mu bubiko.
5. Iterambere rihoraho
**Ingamba zo gushyira mu bikorwa: Koresha igenzura ry’imbere, isuzuma ry’abayobozi, n’amakuru ku bitekerezo by’abakiriya kugira ngo uteze imbere gahunda ya PDCA. Urugero, mu rwego rwo guhangana n’ikibazo cyo kuzamuka kw’ibiciro nyuma yo kugurisha, sesengura impamvu za buri kibazo, utunganye inzira zo gukora no guteranya ibicuruzwa, kandi ugenzure ingaruka zabyo.
**Umusaruro: Igipimo cy'ubuziranenge cyagezweho ku mwaka cyazamutse kigera kuri 99.5%, igipimo cyo kunyurwa kw'abakiriya kigera kuri 99.3%.
Mu gushyira mu bikorwa gahunda ya ISO9001: 2015, ikigo nticyujuje gusa ibisabwa mu byemezo ahubwo kinabishyira mu bikorwa byacyo bya buri munsi kandi kikabigiramo ubushobozi bwo guhangana n’abandi. Uyu muco ukomeye wo gucunga neza uzaba inyungu nyamukuru yo gusubiza impinduka ku isoko no kunoza ibyo abakiriya bakeneye.